Approach

09 Sep Approach

After a discovery call with the agency’s leadership team, TeamUp identified two main pain points:

1. The manual review of care notes and pre-verification of visits was consuming nearly half of a full-time employee’s week.
   
2. These administrative demands were delaying other high-impact initiatives like caregiver support, compliance audits, and client relationship management.
   

The agency didn’t need to hire another in-house admin—they needed a strategic extension of their team.