Challenges

09 Sep Challenges

In the home care industry, two often-overlooked administrative hurdles are:

• PRE-VERIFYING VISITS to ensure compliance with insurance and regulatory standards
  
• REVIEWING CARE NOTES to support accurate billing and avoid claim denials
  

A well-established home care agency found themselves spending 12 to 20 hours every week on these tasks alone. While essential for maintaining compliance and securing reimbursements, the process was tedious and pulled the team away from other mission-critical priorities.

With internal resources stretched thin, leadership needed a smarter way to manage these time-sensitive tasks—without compromising accuracy or care.