Challenges

09 Sep Challenges

High turnover doesn’t just hurt morale—it hurts the bottom line.

One agency was stuck in a cycle of:

• Frequent employee turnover, especially among schedulers
  
• Skyrocketing recruitment and training costs
  
• Lost productivity as time was spent retraining new hires instead of serving clients
  
• An overworked HR team, constantly sourcing, screening, and onboarding candidates just to stay afloat
  

The cost wasn’t just financial—it was operational instability and team fatigue.