Skilled in AxisCare, WellSky (ClearCare), and other key platforms
TeamUp Healthcare Virtual Assistant Services
Smart, Support, Real Impact
At TeamUp, we match you with healthcare-trained virtual assistants who understand the realities of running a home care agency. Our skilled remote team members come ready with the right experience, tools, and mindset to reduce overhead, streamline scheduling, and support consistent, high-quality patient care.
Need support with AxisCare, WellSky, billing, admin, recruitment, or after-hours calls? TeamUp has you covered. Our VAs are trained on your systems, ready to plug into your processes, and backed by flat hourly rates with no surprises. We handle the support behind the scenes so your team can stay focused on delivering care.
What We Offer
Administrative Assistants
Keep your day-to-day operations on track
AxisCare and WellSky (ClearCare) Specialists
Make the most of your platform investment
Before/After Hours & On-Call Assistants
Reliable support beyond the 9 to 5
Billing & Payroll Assistants
Handle the numbers so you can focus on care
Data Migration Assistants
Seamless tech transitions with zero stress
QuickBooks Bookkeeping Specialists
Stay compliant while keeping the numbers in check
Recruitment Assistants
Finding the best talent and culture fit for your team
Scheduling Assistants
Why Home Care Owners Trust Us
Cut back on costs with our affordable flat hourly rate — no surprises, no hidden fees
Work with healthcare-trained professionals who already know your world
Get your scheduling under control with experts in your software
Keep your agency responsive with up to 24/7 coverage, even on weekends
Improve patient care coordination without stretching your team too thin
Free up your time by streamlining admin tasks and workflows
Scale your business with confidence, knowing your virtual team can grow with you
Stay compliant and reduce risks with a team that understands healthcare regulations
The Right People Behind You Make All the Difference
Professionals Who Make It Happen
When you’re running a home care agency, every detail matters. That’s why TeamUp offers more than virtual assistants. We match you with healthcare-trained support professionals who think like operators, act like partners, and genuinely care about your success. These are real people with real healthcare expertise, ready to step in, lighten your team’s load, and keep your business running smoothly.
Billing & Payroll Experts
Your VA manages payroll details and care records with accuracy and compliance—reducing rejections and stress.
Data Migrations + Admin Wranglers
Switching platforms? Your VA handles data migration and testing carefully, ensuring a smooth upgrade without disrupting your team.
Emergency & After-Hours Support
When a caregiver calls off at 2 a.m., your VA handles the backup, updates schedules, and reassures clients—so you can truly disconnect and rest.
QuickBooks Specialists
Clear cash-flow visibility empowers confident decisions, with your VA delivering clean ledgers, expense tracking, and actionable insights.
Recruitment + Onboarding Mavens
Skip the resume overload—your VA handles screening, interviews, references, and paperwork so your team can focus on people, not forms.
Smart Scheduling Assistants
They match caregivers and clients by availability, skills, personality, and case complexity—resulting in fewer mismatches, higher satisfaction, and smoother shifts.
The Right People Behind You Make All the Difference
TeamUp matches you with healthcare-trained support professionals who lighten your load and help your agency run better.
Billing & Payroll Experts
Your VA manages payroll details and care records with accuracy and compliance—reducing rejections and stress.
Data Migrations + Admin Wranglers
Switching platforms? Your VA manages migration and testing for a smooth, disruption-free upgrade.
Emergency & After-Hours Support
When a caregiver calls off at 2 a.m., your VA handles coverage, updates schedules, and reassures clients—so you can rest.
QuickBooks Specialists
Clear cash flow, clean books, and actionable insights—so you can make confident decisions.
Recruitment + Onboarding Mavens
Your VA handles hiring paperwork and screening—so your team can focus on people.
Smart Scheduling Assistants
They match caregivers and clients by skills and fit—reducing mismatches and improving satisfaction.
FAQs for Home Care Agency Owners Searching for HIPAA-Compliant VAs
What makes TeamUp different from other VA providers?
TeamUp specializes in healthcare, particularly health care support staffing and home care scheduling. Our remote team members are pre-trained in industry-specific software like AxisCare and WellSky (ClearCare), have healthcare knowledge, and embody Filipino cultural values of Malasakit (deep care) and Bayanihan (teamwork). With 40+ years of combined staffing experience, we provide healthcare-ready professionals, not general VAs.
How quickly can I get a remote scheduler for my agency?
Our typical onboarding process takes approximately 2 weeks from initial consultation to having your remote scheduler fully operational. This includes needs assessment, matching, training on your specific workflows, and integration with your team.
Do your remote schedulers work on weekends and holidays?
Yes! We provide consistent scheduling support 7 days a week, including weekends and holidays. This ensures your agency maintains seamless operations and client care without interruption.
What software and systems are your remote schedulers trained to use?
Our schedulers are extensively trained in AxisCare and WellSky (ClearCare). They can quickly adapt to your specific systems with minimal additional training.
How do remote schedulers handle protected health information (PHI)?
All our remote team members receive HIPAA compliance training and follow strict protocols for handling sensitive information.
What happens if my remote scheduler isn't a good fit?
We maintain a 97.3% client retention rate because we focus on proper matching. However, if you’re not satisfied, we offer replacement remote schedulers upon request under our monthly contract terms with no long-term commitment required.
What is the cost structure for hiring a remote scheduler?
We follow a straightforward, transparent pay-per-hour model at a flat rate. This approach typically helps home care agencies save 50–70% compared to local hiring costs —without compromising on service quality. Additionally, there is a one-time setup fee of $250, which covers the complete process from recruitment to training of your remote team member.
Are there any hidden fees or long-term contracts?
No hidden fees or long-term commitments. We operate on monthly contracts with straightforward billing, allowing you to scale up or down based on your agency’s needs.
What ROI can I expect from hiring a remote scheduler?
Most agencies see ROI within the first month through reduced overtime costs, improved scheduling efficiency, and allowing local staff to focus on growth activities. Our clients report an average of 15-20 hours saved weekly for their local team.
How do you ensure my remote scheduler understands my agency's unique needs?
We begin with a comprehensive onboarding process that documents your specific workflows, preferences, and requirements. Our training team works directly with you to ensure your remote scheduler is fully aligned with your agency’s operations before they begin.
What support is available if issues arise?
Our response times range from 2 to 24 hours, depending on urgency. You’ll have direct communication channels with both your remote scheduler and our management team via email and calls to ensure quick resolution of any issues.
Can remote schedulers handle more than just scheduling tasks?
Absolutely! Beyond core scheduling duties, our remote team members can take on additional responsibilities tailored to your specific needs. We can discuss your requirements and customize the role accordingly.
What's the first step to hiring a remote scheduler from TeamUp?
Contact us through our website for an initial consultation where we’ll assess your agency’s specific needs, discuss implementation timelines, and begin the matching process with the right remote talent for your business.
Do you offer any resources to help implement remote schedulers effectively?
Yes! We’re developing a comprehensive Home Care Remote Scheduler Playbook that provides best practices for implementation and optimization. This resource helps agency owners maximize the value of their remote scheduling team.
Know More About Our Healthcare Virtual Assistant Services
Let’s find the right people to back you up so you can focus on leading your agency forward! Talk to us today.
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