TeamUp HIPAA-Compliant Home Care Scheduler

TeamUp Virtual Home Care Scheduler

We are Your Behind-the-Scenes Operations Team

With over 40 years of combined experience in healthcare and staffing, we built TeamUp to solve a common problem: generic VAs who don’t understand home care. Our HIPAA-compliant virtual assistants are software-savvy and trained on the exact platforms your agency uses, so they can keep up with your pace and priorities from day one.

 

We’re not a marketplace. We’re your strategic support partner, invested in your growth and success. When admin work piles up or staffing falls short, we step in to take the load off—so you can focus on what matters most.

 

You don’t need just another VA. You need someone who already knows AxisCare, can handle after-hours calls, and understands the pace of home care. At TeamUp, our VAs hit the ground running—so you don’t miss a beat.

Why Home Care Agencies Choose TeamUp

Faster Hires, Better-Trained Staff, and Zero Guesswork

At TeamUp, we provide home care virtual assistants who are ready to make your operations smoother and more scalable from day one. Our specialists are trained specifically for home care, so you get reliable support without the usual training burden, high turnover, or communication gaps.

Healthcare Industry Specialization

We focus on healthcare support staffing, with virtual assistants trained in home care agency operations.

Pre-Trained Scheduling Assistants

Our scheduling VAs are already trained with home care workflows, appointment management, and patient coordination.

AxisCare & WellSky Expertise

Our assistants are trained in AxisCare and WellSky and can quickly adapt to your agency’s workflows

Flexible Support, Up to 24/7

Get reliable coverage after hours, on weekends, or across time zones to support your team and clients.

Proven Satisfaction

Agencies stay with us because we deliver consistent and reliable results from day one.

Comprehensive Training Program

Our VAs receive hands-on training built around real home care operations.

Immediate Replacement Guarantee

If a placement is not the right fit, we provide a fast and hassle-free replacement.

World-Class Filipino Talent

Highly skilled, empathetic professionals with strong communication skills and healthcare experience.

TeamUp Virtual Home Care Scheduler

We are Your Behind-the-Scenes Operations Team

We’re a team with over 40 years of combined experience in healthcare and staffing, and we’ve seen firsthand what happens when agencies are forced to settle for generic VA’s who don’t know your systems, your pace, or your priorities. That is why we created TeamUp — to give home care leaders like you access to VAs who are HIPAA-Compliant VAs, software-savvy, and trained in the very platforms your business runs on.

 

We are not a marketplace. We’re your strategic support partner who are invested in your growth, your sanity, and your success. Whether you’re drowning in admin, struggling to staff up, or simply ready to stop doing it all yourself, we’re here to take the load off — without skipping a beat.

 

We simply get it — you don’t need “just another VA.” You need someone who knows AxisCare before you even mention it. Someone who can take after-hours calls without dropping the ball. Someone who speaks the language of home care and can hit the ground running. That’s what we do at TeamUp.

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TeamUp is HIPAA-Compliant

Your Data is Always Safe With Us

At TeamUp, compliance is critical. We understand that your agency deals with sensitive, regulated data every single day. That’s why we go beyond to ensure that every remote professional we place is fully trained in HIPAA guidelines and adheres to strict data security protocols.

 

HIPAA compliance is embedded in every stage of our operation. From onboarding to daily work, our remote staff protect ePHI with secure systems and strict safeguards that protect ePHI and give you complete peace of mind.

 

Our team works securely with AxisCare, WellSky, and similar platforms, following U.S. privacy standards. Ongoing oversight from our Cincinnati leadership ensures consistent, secure performance.

TeamUp is HIPAA-Compliant

Your Data is Always Safe With Us

When it comes to TeamUp healthcare support staffing, compliance isn’t optional; it’s critical. We understand that your agency deals with sensitive, regulated data every single day. That’s why we go beyond the basics to ensure that every remote professional we place is fully trained in HIPAA guidelines and adheres to strict data security protocols.

Our commitment to HIPAA compliance is woven into every level of our operations. From onboarding to daily work routines, our remote staff are taught to handle electronic Protected Health Information (ePHI) with the utmost care and confidentiality. We implement secure systems for communication and file storage, enforce limited data access, and maintain rigorous internal standards that reflect best practices in healthcare data handling. You’re not just getting support — you’re getting peace of mind.

 

Whether your team uses platforms like AxisCare, WellSky, or other scheduling and billing software, we ensure your assistants know how to use them without compromising compliance. Our Filipino professionals are not only fluent in English, but also familiar with U.S. healthcare privacy culture. Plus, every virtual assistant is backed by our leadership team in Cincinnati, who provide constant oversight and support to ensure consistent, secure performance.

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HIPAA-Compliant Staffing Partners at Your Service

Avoid Fines And Legal Risk

Avoid Fines and Legal Risk

HIPAA violations can lead to massive penalties—even if they’re unintentional.

Protect Patient Trust

Protect Patient Trust

Patients rely on you to keep their personal health information secure. Don’t let them down.

Secure Remote Work

Secure Remote Work

With trained, monitored staff and safe digital systems, you don’t have to sacrifice security for convenience.

Reduce Internal Risk

Reduce Internal Risk

Outsourced professionals who follow compliance guidelines strengthen your internal safeguards.

Raise Operational Standards

Raise Operational Standards

A compliant workforce like TeamUp doesn’t just meet expectations—it elevates your entire operation.

TeamUp is Powered by Filipino Talent

We Bring Malasakit and Bayanihan to Your Team

specialized healthcare VA

Skill Meets Character

TeamUp’s Filipino VAs combine home care expertise with Malasakit, Bayanihan, and a genuine commitment to your agency’s mission.

Team Up Home Care Virtual Staff

Pre-Trained and Fully Invested

Every VA is trained in home care systems and workflows, delivering detail-driven support and care that feels like part of your local team.

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Empathy-Driven Global Professionals

With strong English skills and global experience, Filipino VAs adapt seamlessly to U.S. teams and thrive in people-centered environments.

TeamUp is Powered by Filipino Talent

We Bring Malasakit and Bayanihan to Your Team

TeamUp believes that excellence in healthcare support staffing goes beyond credentials. We know it is also about character, that’s why we proudly champion Filipino virtual assistants who combine industry know-how with the heart and cultural values that home care businesses need most. Our Filipino professionals are not just highly skilled in healthcare-related tasks—they show up with a work ethic rooted in Malasakit (genuine care) and Bayanihan (teamwork). These are values deeply embedded in the Filipino way of life and bring an unmatched level of dedication, compassion, and team synergy into your agency’s day-to-day operations.

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Every Filipino VA  we place comes pre-trained in the nuances of the home care industry. From scheduling using AxisCare or WellSky, to recruitment, billing, and even after-hours support, they know how to handle sensitive data, communicate with grace, and deliver results. But what truly sets them apart is how much they care. You’ll notice their attention to detail, their proactive mindset, and their commitment to supporting your caregivers and clients as if they were part of your local team. They don’t just “clock in” — they commit to your mission.

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Filipino VAs are also known for their ability to adapt, communicate, and lead with empathy. With strong English proficiency and years of experience working with global clients, they can connect seamlessly with U.S.-based teams and clients alike. They’re professionals who value respect, loyalty, and personal responsibility—and who thrive in fast-paced, people-centered environments like yours.

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Why Choose Filipino Virtual Assistants for Your Home Care Team?

TeamUp will find the right people who care like you do. Let us introduce you to your next favorite teammate!

Deep Cultural Alignment

“Malasakit” (care) ensures your VA approaches every task with care, compassion, and integrity—just like your best in-house staff.

Proven Healthcare Backgrounds

Many Filipino VAs come from healthcare or caregiving professions, making them naturally suited for the home care industry.

Exceptional Communication Skills

Fluent in English, with neutral accents, they handle sensitive conversations with clarity and professionalism.

Reliable and Tech-Savvy

Experienced with AxisCare, WellSky, QuickBooks/Xero, and other tools essential for your daily operations.

High Retention and Loyalty

Filipino VAs are known for their long-term commitment, helping reduce turnover and training costs.

Global Hours, Local Heart

Willing to work U.S. shifts, including evenings and weekends, with the same enthusiasm and drive.

Our Core Values

Here are the principles that shape how we serve, support, and grow with our clients and virtual assistants every single day. These values guide every interaction, every placement, and every promise we keep.

Growth

We’re evolving, transforming, and reaching new heights.

Innovation

We thrive by doing things better.

Integrity

We do the right thing even if no one is looking.

Solution-Oriented Mindset

Our mindset isn’t “if”, it’s “how can we”.

Level Up with TeamUp!

With pre-trained, healthcare-ready professionals who know your systems and speak your language, you get the support you’ve always needed but didn’t think was possible. Book a free discovery call today and find out how we can match you with the right talent — fast, smart, and stress-free.

Get in touch

10778 Montgomery Rd Cincinnati, OH | hello@weareteamup.com

We are here for you! How can we help?